EyeOnWater

How to enroll in EyeOnWater

When Juniper Beach Water District completed the meter replacement project, the new "smart" meter registers have the capability to allow customers to monitor their water usage. With this in place, each customer can now view and manage water use through the website EyeOnWater. EyeOnWater is a consumer engagement application that goes beyond traditional water billing statements to connect utilities and their customers like never before. EyeOnWater enables the utility customer to view and understand their usage profile through easy-to-understand consumption graphs and provides a simple method to establish alerts to better manage their water use.  Customers can set alerts to be notified when usage is higher than normal. which could signal that you have a leak somewhere in the plumbing systems of the residence.

To set up your EyeOnWater account, you'll need your account number, which you can find on your water utility bill.  Once your account is set up, you'll be able to track your water usage by hour, day, week, month, and year.  And once you've established your average usage, you can set an alert to notify you when your usage is higher than normal, which could signal that you have a leak somewhere in your plumbing system.

Registration can be completed simply by following these few easy steps:

1. Visit https://helpeyeonwater.com on your computer using a supported web browser.

   • This is the general login and support page for EyeOnWater.  There is valuable information about EyeOnWater found here.

2. On the right, click on the Sign Up button.

3. Enter your service location zip code: ex. – 98282

4. Enter your billing account number: *Account number can be located on water billing invoice.

5. Enter your full name.

6. Enter your email address.

7. Create and confirm a password.

8. You will get a confirmation email from Beacon.

   • You must verify your email address by clicking the link in the confirmation email. 

   • Once you do, you can sign in using your email and password.

If you have an iPhone, iPad, or Android smartphone or tablet, download the EyeOnWater App through the Apple iTunes Store or Google Play Store to access your EyeOnWater account via your mobile device.

*Please note: King Water Services does not provide support for this EyeOnWater application or service.  Please do not call King Water for any issues with the use of EyeOnWater.   EyeOnWater has a very good Help Menu to assist with any issues customers may encounter.  If you find it necessary to seek assistance from JBWD, please call 360-474-7171 or email kplambeck@juniperbeachwaterdistrict.net.