TIMELINE OF ACCOUNT PAYMENTS AND DELINQUENCY NOTICES

• Meters are read within 5 days of the last business day of the month. 

• Bills are sent within 10 days of meter readings.

• Payments are due the month following the date of the billing.

• Accounts are considered delinquent the day after the Due Date. Interest begins accruing (at the District's bank prime rate plus 4%).

• A 30 Day Notice is sent after an account is 30 days delinquent.  The  District mails a "30 Day Notice of Delinquency" via first-class mail. This notice includes the amount due and right to administrative review.

• A 60 Day Notice is sent after an account is 60 days delinquent. The District mails a "60 Day Notice of Delinquency and Intent to Disconnect" via first-class mail.

• A 90 Day Disconnection Notice is sent after an account is 90 days delinquent. The District mails a "90 Day Notice of Delinquency and Disconnection Notice" stating the specific date water service will be disconnected.

• Customers may request an Administrative Review (Staff or Board) regarding billing errors or financial hardship anytime prior to the disconnection date.

• A Notice of Impending Disconnection is posted physically at the premises at least 48 hours before the scheduled disconnection. (Form DN1)

• Once water service is disconnected and the Service is Shut Off and Locked, a “Notice of Disconnection” (Form SO2) is posted at the residence.

• Disconnection and reconnection fees will be added to the account if water service is shut off or terminated. This total amount, including the fees, must be paid before water service can be turned back on.

• At each monthly Board of Commissioners Meeting, the JBWD Board is informed of delinquent customer accounts that have received a disconnection notice(s). The Board reviews these prior to the District proceeding with a water disconnection.

• The District cannot disconnect residential service on days when the National Weather Service issues a heat-related alert (e.g., Excessive Heat Warning).

• Service is restored only after the customer pays the full delinquent amount, penalties, interest, and the Reconnection Fee.

• District Management may negotiate a one-time deferred payment plan (not to exceed 120 days) to avoid disconnection.

JBWD Board Polices are found on this website.  For policies specifically regarding water service regulations, water bills, and past due accounts, visit the following link: JBWD Board Policy 6 .

PAYING YOUR WATER BILL

Please make your check payable to: 

JUNIPER BEACH WATER DISTRICT 

and address it to:  

Juniper Beach Water District

Attn: Water Bill

PO Box 1178

Stanwood WA 98292-1178  

For Water Billing and Account Information contact JBWD at:

360-474-7171 (Press 1 for Billing)

or email:   billing@juniperbeachwaterdistrict.net

Please note due date and late payment information on front of bill.