Paying Your JBWD Water Bill

Meters will be read the last week of February, April, June, August, October, and December and billed following that reading.  All customers should receive a water bill in the mail within 5-7 days of that meter reading.

Customers should expect those water bills to arrive in their mailbox by the following dates:

January 6th, March 6th, May 6th, July 6th, September 6th and November 6th.

If a water bill has not been received by that date, contact JBWD at 360-474-7171 (press 1 for Billing Department). 

PLEASE NOTE DUE DATE AND LATE PAYMENT INFORMATION ON FRONT OF BILL. 

TIMELINE OF ACCOUNT PAYMENTS AND DELINQUENCY NOTICES

• Meters are read within 5 days of the last business day of the month. 

• Bills are sent within 10 days of meter readings.  Bills are generated and sent at the end of the bi-monthly cycle (end of February, April, June, August, October, and December).

• Payments are due the month following the date of the billing.

• Accounts are considered delinquent the day after the Due Date. 

• Pre-Billing Late Charges: Prior to the creation of bills at each subsequent billing cycle, a late charge will be applied to any account with an unpaid balance.

• First Notice (60 Days Past Due): A past due notice is included in the customer's 1st aging bi-monthly statement following the unpaid bill.

• Second Notice (120 Days Past Due): A past due notice is included in the customer's 2nd aging bi-monthly statement.

• Third Notice (180 Days Past Due): A past due notice is included in the customer's 3rd aging bi-monthly statement.

• Notice to Disconnect (210 Days Past Due): A formal notice of impending disconnection is included in the customer's 4th aging bi-monthly statement.  This Notice to Disconnect warns the customer that water service will be physically shut off and locked within 16 days.

• Customers may request an Administrative Review (Staff or Board) regarding billing errors or financial hardship anytime prior to the disconnection date.

• A 48 Hour Warning of Impending Disconnection is posted physically at the premises at least 48 hours before the scheduled disconnection. (Form DN1)

• Once water service is disconnected and the Service is Shut Off and Locked, a “Notice of Disconnection” (Form SO2) is posted at the residence.

• Disconnection and reconnection fees will be added to the account if water service is shut off or terminated. This total amount, including the shut off fees, must be paid before water service can be turned back on.

• At each monthly Board of Commissioners Meeting, the JBWD Board is informed of delinquent customer accounts that have received a disconnection notice(s). The Board reviews these prior to the District proceeding with a water disconnection.

• The District cannot disconnect residential service on days when the National Weather Service issues a heat-related alert (e.g., Excessive Heat Warning).

• Service is restored only after the customer pays the full delinquent amount, penalties, interest, and the Reconnection Fee.

• District Management may negotiate a one-time deferred payment plan (not to exceed 120 days) to avoid disconnection.

When mailing your payment, please make your check payable to: 

JUNIPER BEACH WATER DISTRICT 

and be sure to address it to:  

Juniper Beach Water District

PO Box 1178

Stanwood WA 98292

PLEASE NOTE DUE DATE AND LATE PAYMENT INFORMATION ON FRONT OF BILL. 

Don't forget to sign up for EyeOnWater. 

With our smart meter technology and easy-to-use online portal, you can monitor your water use, detect unusual spikes that may indicate a leak, and avoid costly surprises.  Sign up now: visit the EyeOnWater submenu under Customer Resources on our website.

*Of Special Note: on November 20, 2025 at the JBWD Board of Commissioners meeting a resolution was passed to change the Board Policies that indicates in order to be eligible for a Leak Forgiveness water bill adjustment, the customer requesting a water bill adjustment must have previously established an active account with EyeOnWater associated with the service connection prior to the start date of the high-water usage period for which the adjustment is being requested.  Click here for the link to Board Policy 6.50.