Pay Your JBWD Water Bill Online

Customers cannot sign up to the payment portal until the March-April water bills are received.

We must state that customers WILL NOT be able to register or make on-time payments until our March-April water bills are posted and uploaded to the payment portal.  DO NOT try and register to the payment portal prior to receiving your March-April water bill the first week in May.  That being said, please read on!

Online bill pay will be available once you receive your March/April water bill the first week of May. At that time, you may make a one-time payment without registering in the bill pay portal or register to take advantage of all the features the portal has to offer.

*Special Note:  You can still pay your water bill via check and mail it if that is what you desire.

The mailing address for checks is the same as before.  See below.*

Enroll in paperless billing and we’ll notify you by email, or text if you prefer, when your bill is available to view/pay online. A service fee will be incurred when an online payment is processed. 

Once registered, you will be able to select how to receive any utility related notifications, including emergencies. You may also contact customer service from the bill payment portal, it’s that simple!

It’s easy to register: https://pay.waterbill.com/login-nw-juniper-beach

*Please Note*  The above link to the payment portal allows access to the following:

A Word of Caution:  *DO NOT USE DOXO TO PAY YOUR WATER BILL.  JBWD is in no way affiliated with this service.  ONLY USE the above URL to access the JBWD payment portal.  Often when an internet or Google search is attempted, DOXO comes up in the results.  JBWD IS NOT affiliated with DOXO and will not be responsible if payments are made to them.    

Payment Processing Fees using Credit, Debit and ACH (electronic check)

A service fee is passed on to customers as a separate transaction when making a payment via credit/debit card or electronic check (ACH):


We want to make sure that customers know that a credit card fee would be assessed when paying via credit card.  The fee is 3.5% (with a minimum of $2.95).  When using ACH (electronic check) there is a flat $2.95 fee.  We also wanted to let customers know that the first time they set up a bank account to pay their bill, there is a 3-5 day verification process. Please be patient when making a payment with a new bank account.

Why do we pass on the payment processing fees to our customers?  Until we find that at least 60% or our customers are utilizing the payment processing portal, will the JBWD Board of Commissioners consider absorbing the payment processing fees.  It costs to maintain the payment portal and to process credit/debit or electronic check payments.  The Board did not feel those fees should be shared by those not utilizing the payment portal until such time that a great majority of the customers are utilizing that service.

No Auto-Payments nor Over-Payments Allowed

JBWD will at this time not be allowing the auto payment feature to work within the payment portal nor allow for overpayments to be made.  Once we have our checks and balances in place to double check and verify water usage prior to billings, we will then consider allowing for auto payments.  Until customers are familiar with the payment portal, we will not allow for over payments due to the fact that payment amounts might be ‘mistyped’ into the system by the customer.

If you are mailing a check for your payment, please make your check payable to: 

JUNIPER BEACH WATER DISTRICT and be sure to address it to:  

Water Bill Processing

King Water Services

PO Box 915

Coupeville  WA  98239

PLEASE NOTE DUE DATE AND LATE PAYMENT INFORMATION ON FRONT OF BILL. 

Don't forget to sign up for EyeOnWater.  Each customer can view and manage water use through the website EyeOnWater.